Our policy lasts 21 days for items for exchanges. If you wish to make and exchange, please notify us beforehand. All items posted to us is at buyers postage costs. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund on incorrect choices or change of minds..
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
SHIPPING / DELIVERY
We ship worldwide internationally to most countries.
Delivery shipping cost per order worldwide is FREE. We can ship to virtually most addresses in the world.
Any customs costs and fees that may occur, once entering into the buyer's destination country, are payable by the buyer.
Please allow atleast 10 - 15 business days for the delivery of your purchase to arrive, but may arrive sooner, depending on the progress of the shipping company. As we do worldwide deliveries, delivery times to every country are different and some may be sooner than others. If there are delays in the order, please check on the progress in the ' Track my order ' section for the progress of your order, or feel free to contact us.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.